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This is an archival copy of the 2006–2017 Assemblies website. This information is no longer updated.

Resolution 29: Crisis Management Follow Up Process

Sponsored by: Melissa Lukasiewicz ‘14

Whereas, a crisis manager is assigned by the University’s Crisis Manager Coordinator to a student immediately after a student experiences a crisis

Whereas, this crisis manager then supports and works with the student or those affected by the crisis to make sure relevant parties are notified for support

Whereas, the crisis manager and relevant parties are then tasked with supporting and helping the student and staying in contact until the crisis is resolved

Whereas, the relevant parties sometimes follow up with students occasionally after the crisis has been resolved

Whereas, this follow-up procedure with students is not a formal procedure

Whereas, making such procedure formal is possible, using Maxient, to alert crisis managers after a certain period of time to get in contact with particular students

Whereas, an adult following up with a student provides comfort and an opportunity for a student to talk about issues they might otherwise not bring up to someone with the resources and knowledge to provide support

Whereas, following up with a student can be extremely helpful in preventing escalation of lingering mental health issues stemming from the original crisis

Be it therefore resolved, that the Student Assembly recommends that the crisis management protocol to include a follow up contact where appropriate with students who experience a crisis after a set amount of time, as determined by what is most effective for the specific situation

Be it further resolved that, the Student Assembly recommends that the crisis manager use an appropriate reminder system follow up with the student, or ensure that a relevant party follows up with the student

Respectfully Submitted,

Melissa Lukasiewicz ‘14
Vice President of Internal Operations

Contact SA

109 Day Hall

Cornell University

Ithaca, NY 14853

ph. (607) 255—3715

studentassembly@cornell.edu