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Resolution 29: Crisis Management Follow Up Process
Sponsored by: Melissa Lukasiewicz ‘14
Whereas, a crisis manager is assigned by the University’s Crisis Manager Coordinator to a student immediately after a student experiences a crisis
Whereas, this crisis manager then supports and works with the student or those affected by the crisis to make sure relevant parties are notified for support
Whereas, the crisis manager and relevant parties are then tasked with supporting and helping the student and staying in contact until the crisis is resolved
Whereas, the relevant parties sometimes follow up with students occasionally after the crisis has been resolved
Whereas, this follow-up procedure with students is not a formal procedure
Whereas, making such procedure formal is possible, using Maxient, to alert crisis managers after a certain period of time to get in contact with particular students
Whereas, an adult following up with a student provides comfort and an opportunity for a student to talk about issues they might otherwise not bring up to someone with the resources and knowledge to provide support
Whereas, following up with a student can be extremely helpful in preventing escalation of lingering mental health issues stemming from the original crisis
Be it therefore resolved, that the Student Assembly recommends that the crisis management protocol to include a follow up contact where appropriate with students who experience a crisis after a set amount of time, as determined by what is most effective for the specific situation
Be it further resolved that, the Student Assembly recommends that the crisis manager use an appropriate reminder system follow up with the student, or ensure that a relevant party follows up with the student
Respectfully Submitted,
Melissa Lukasiewicz ‘14
Vice President of Internal Operations
Contact SA
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Cornell University
Ithaca, NY 14853
ph. (607) 255—3715